Has to handle
whole site independently with Microsoft products like server (AD, group policy),
outlook, Linux additional benefit, firewall(configuration), networking (crimping/punching
knowledge), thunderbird (configuration)Etc.
Excellent troubleshooting
skills with hardware, software and networks setting up and installing new computers,
networks and software.
Setting up user
profiles and profiles on the network.
Installing updates
known as patches to software applications.
Diagnosing and
fixing network problems and hardware and software faults.
Keeping
record of issues and faults along with solutions, for future references.
Troubleshooting
of computers, printers, OS installation, identifying defective parts in
desktops, laptops such as RAM, processor, SMPS and replacing it.
Should have
computer knowledge and proficiency with MS office and outlook.
Creates and
presents regular performance and work reports.